🔒 At Frozen Pipe Repair Toledo (hereinafter referred to as ‘the Company’ or ‘we’), your privacy and the protection of your data are our top priorities. We are committed to handling personal data responsibly in adherence with a range of international privacy regulations, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).
Our privacy policy is designed to cover all aspects of our website, applications, services, and products. Please be aware that this policy does not apply to external platforms, applications, products, or services which can be accessed via links on our platform; each of these will have its own separate privacy policy.
We ensure that your data is protected throughout the various interactions you may have with us, such as using our applications and services, visiting our websites linked to this Privacy Statement, and engaging with communications from us, including newsletters, emails, calls, or texts/SMS. We are also attentive to the personal data we collect when you provide feedback, use social media functions, manage product-related information, or utilize our services. This data can be collected through direct user input, interaction with our services, and through automated technologies like cookies and tracking tools. We may also receive personal data from third parties, all of which is subject to their respective privacy policies.
Our commitment to your privacy includes the use of cookies to enhance your experience on our website and to assist us in understanding how our site is used through analytics. These cookies are categorized as Strictly Necessary for essential functionalities, Preference to remember your choices, and Analytics to help us improve. You have control over non-essential cookies and can manage your preferences via our dedicated Cookie Manager.
We maintain strict data retention policies to ensure that your personal data is not kept longer than necessary, in accordance with legal requirements and the purpose for which it was collected. Upon completion of these purposes, we take steps to delete or anonymize your data securely.
To safeguard your personal data, we implement robust organizational measures and employ advanced security technologies. We work diligently to ensure that your information is encrypted during transmission and processed in a secure environment, especially when entrusting it to our secure third-party vendors.
We understand the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under 18 years of age. We do not knowingly collect personal data from children under this age and encourage parents or guardians to take an active role in their children’s online activities and interests.
As a data subject, you have rights concerning your personal data under various privacy laws. These rights include accessing your data, correcting inaccuracies, requesting erasure or restriction of processing, obtaining your data in a portable format, opting out of certain types of processing, non-discrimination for exercising your privacy rights, and the ability to file appeals or complaints with a supervisory authority. To exercise any of these rights, please reach out to our dedicated privacy team.
We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through updates on our website, ensuring you are informed about how your data is being used and protected.
For any inquiries, unsubscribe requests, or questions related to your personal data, please feel free to contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website. Your privacy and trust are of utmost importance to us, and we are committed to addressing any concerns you may have.